A potential patient messages your Facebook page at 11 PM. Another fills out your website form during lunch. Instagram DMs pile up. WhatsApp enquiries get buried. Your front desk is juggling five channels with no central system, reply times stretch to hours or days, and high-value leads go to competitors who respond faster. You have no idea which marketing channels actually work, which leads converted, or where enquiries are getting stuck. Traditional CRMs weren't built for multi-channel patient communication they're generic sales tools that don't understand dental booking flows.
Flossly CRM automatically captures patient enquiries from Meta ads, Instagram DMs, Facebook messages, website forms, and walk-ins into one unified inbox. AI deploys proven conversion scripts, tracks every interaction, and surfaces leads needing immediate attention based on engagement patterns.
It also supports Chrysalis Finance checks, VOIP call logging, Dojo deposit links, and 200 SMS per month so the full lead journey stays connected.
Eligibility check runs automatically at the enquiry stage, ensuring patients are financially qualified before they even sit in the chair.
Every inbound and outbound call is logged, transcribed, and scored. Missed calls are automatically followed up via WhatsApp.
Seamlessly collect deposits. A deposit link is sent automatically at the point of booking.
Direct integrations pull leads from Facebook Lead Ads, Instagram DMs, WhatsApp, website forms, Google Ads, and manual walk-in entries into one organized dashboard.
Always know which leads came from where, who was contacted, conversation history, and what stage they're at in your booking flow.
Deploy proven message templates that drive bookings. AI learns which scripts convert best for your practice and automatically suggests optimization.
Pre-built automation flows handle nurturing, appointment reminders, treatment follow-ups, review requests, and seasonal promotions running on autopilot.
Send personalized messages instantly across patients' preferred channels. AI determines optimal timing and messaging based on engagement data.
See live metrics: leads by channel, response times, booking conversion rates, treatment values, and team performance all in one place.
Every patient interaction call notes, messages, emails, appointment history lives in one unified timeline accessible by your entire team.
Sync directly with Aerona, Dentally, or System4Dentist. When leads convert, their information flows seamlessly without duplicate data entry.
Track complete pipelines from first contact to booked appointment to completed treatment to review, identifying exactly where leads drop off.
FlosslyCRM is available from £189/month. See full pricing.
Eligibility check runs automatically at the enquiry stage, ensuring patients are financially qualified before they even sit in the chair.
Every inbound and outbound call is logged, transcribed, and scored. Missed calls are automatically followed up via WhatsApp.
Seamlessly collect deposits. A deposit link is sent automatically at the point of booking.
Response times drop from hours to minutes often seconds with automation. Conversion rates improve as AI-optimized scripts and perfect timing turn more enquiries into booked appointments. Your front desk handles double the leads without working harder.
No more lost opportunities. No more wondering which marketing works. Just consistent, measurable growth.
Eligibility check runs automatically at the enquiry stage, ensuring patients are financially qualified before they even sit in the chair.
Every inbound and outbound call is logged, transcribed, and scored. Missed calls are automatically followed up via WhatsApp.
Seamlessly collect deposits. A deposit link is sent automatically at the point of booking.
